Today’s volunteers are more diverse than ever – ranging from teenagers to retirees, coming from a variety of backgrounds and bringing a multitude of professional and life experiences.  What they have in common is the desire to help others. In health services, volunteers are an often under-recognized or underutilized resource that can help to meet patient and family needs. The term Voluncaring reflects people’s motivations for volunteering, the care work that many volunteers do, and the benefits derived by patients, families, clinicians and organizations.